Customer Service and Quality.

These are two essential levers for the company. The ability to develop customized projects based on customer needs is based on process management and input/output control, which is why research and development of new internal procedures and continuous improvement have been entrusted to the internal Quality Assurance Department. Quality is pursued at every single stage of the FASS work cycle, thanks in part to the implementation of new software capable of managing and ensuring batch traceability and in-line control.

FASS LAB.

In 2019, the company created FASS LAB, a fully-fledged in-house research center where numerous tests are carried out using certified laboratory equipment and where continuous improvement teams meet daily to experiment with new technical solutions and evaluate the performance of all manufactured items.